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Senior Key Account Manager

Date: Nov 13, 2021

Location: Stockley Park, SCT, GB

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.



Senior Key Account Manager  



What makes this a great opportunity?

An exciting opportunity has arisen to join the Global Travel Retail Team as Senior Key Customer Account Manager, GTR. GTR as a channel affords employees the unique opportunity to translate & execute the Global account strategy within an assigned region; engaging key customers, cross-functional colleagues and domestic teams, to fully unlock our growth ambitions.


The Snr KAM's role is to lead the relationship with one of the GTR team's most strategically important accounts in order to increase market share, accelerate profitability and drive brand visibility aligned to Beam Suntory's commercial & corporate mission. To achieve this, we require a highly motivated candidate with fantastic interpersonal skills, able to build collaborative relationships in order to succeed in this hugely influential area of our business.


Role Responsibilities

Lead the management of your customer relationships, maximising opportunities for the joint benefit of Beam Suntory & our customers:

  • Preparation and execution of GTR strategy to deliver executional & financial performance goals for the region
  • Create & implement Joint Business plans with your region to achieve the objectives of both Beam Suntory & the customer
  • Undertake regular account analysis & continuously monitor performance (such as P&L metrics, forecast accuracy, competitor awareness) with appropriate planning and interventions to ensure achievement of company goals
  • Deliver on RSVP3 goals annually (Range, Space, Visibility, Price, Promotion & Persuasion) at Account & store level
  • Lead the strategy & agenda on Brand Ambassador efficiency & optimisation across all markets to deliver brilliant execution
  • Commercially astute in effective negotiation, with a value-added approach to sales & strong problem-solving skills
  • Understand market dynamics, market trends and competitor activity and utilize this information to develop plans that assist in Beam Suntory winning in the marketplace
  • Develop a strong customer contact strategy and deploy this to maximum effect, supported by internal cross functional stakeholders
  • Act as the champion for your customer internally and develop strong relationships with key internal colleagues ensuring a proactive approach to delivering success



Qualifications & Experience

  • Ideally 8-10 Yrs FMCG experience
  • Travel Retail experience preferred
  • Strong commercial acumen & financial understanding 
  • Customer focused strategic thinker
  • Excellent negotation & influencing ability
  • Creative flair with an eye for shopper needs & category insight
  • Team player with a strong collaborative approach
  • Abilitiy to travel regionally - up to 35%
  • Ability to work under pressure with a 'can-do' attitude
  • Strong analytical skills and ability to deal with complexity
  • Good administrative and organisational management
  • Resilience in adversity
  • Aptitude to lead & manage change


At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.