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Customer Service Coordinator

Date: 28-Mar-2019

Location: Springburn, SCT, GB

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.


Beam Suntory currently has the following position open in Scotland, United Kingdom.


Customer Service Coordinator  




  • As a Customer Service Coordinator, you will be responsible for ensuring all aspects of customer orders are processed in a timely and accurate manner.
  • Through your organisational and relationship building skills, you will deliver excellent end-to-end customer service, engaging effectively with both internal and external customers.  
  • To achieve this you will be enthusiastic, adaptable and customer focused; your excellent communication skills will drive and deliver first class customer service in a fast paced, changing environment. 
  • You will have a value added approach to customer service and be driven to deliver success in this critical role.  


This is a great opportunity because...


  • The spirits industry is an exciting, dynamic and fast-paced business.  Beam Suntory is the third-largest premium spirits company in the world and this role offers the opportunity to be at the heart of our global business.
  • Whilst the main focus will be on Customer Service, this role is an excellent opportunity for development in all aspects of the wider Supply Chain functions.
  • Opportunity to work and develop in a global, multicultural and cross functional organisation.


Desired Qualifications


  • Commitment to delivering a high level of Customer Service with ability to plan, organise and prioritise workload.
  • Clear communication skills both written & verbal, with ability to build relationships, gain trust and influence across team & functions.
  • Works well within a team and under pressure of deadlines.
  • Able to demonstrate commitment to Global Performance Goals, Behaviours & Vision.
  • Enthusiastically adapts to changes within the working environment.


Beam Suntory is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, sexual orientation or veteran status.  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.




#Location: Springburn, Glasgow, Scotland, UK


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