Senior Retail Excellence Manager

What makes this a great opportunity?

We have an ambitious vision for the Global Travel Retail business in Suntory Global Spirits, and to achieve these ambitious goals, we are looking for a Senior Manager, Retail Excellence, GTR to develop and lead strategic initiatives associated with Retail Excellence to drive a global consistency in the execution of commercial objectives and priorities, and a luxury/premium experience for shoppers across key airports globally.

Are you an energetic and engaging Retail Excellence/Commercial Leader, with a passion for the alcohol industry and a demonstrated background in successfully managing complex global retail environments? Then this role might be what you are looking for.

Role Responsibilities

• Develop, cascade and execute the GTR Retail Excellence strategy, leading and directing the business plan for the defined strategic locations
• Develop and implement global standards for in-store airport execution and oversee highest standards of our retail boutiques and permanent visibilities.
• Develop & execute the tracking mechanism which will help in delivering the GTR ambition
• Co-Deliver the agreed commercial P&L by taking ownership of the strategic location P&L, depletion plan and Market Share ambitions.
• Work with the global team to deliver the KPIs centered around Execution Excellence translating to the eventual P&L Delivery
• Establish the best practice and playbook for partnering with Key Airport Management and Travel Retail customers, identifying and expanding commercial opportunities basis on-ground trends vs. competition.
• Collaborate with various functions (such as Marketing and Commercial) to enhance engagement and develop cross-functional ways of working which result in excellent execution and a luxury experience across key airports.
• Lead the Retail Excellence capability need analysis, develop a learning & development program in team and wider GTR & implementation across business.

Qualifications

• Over 10 years of commercial experience with a strong retail experience gained in account management, merchandising, retail, or category roles. FMCG-related experience preferred.
• Degree level education.
• Strong commercial acumen and solid understanding of the global landscape of customers/ airport retailers – A solid combination of commercial leadership shopper/trade marketing knowledge.
• Ability to create execution strategies including Merchandising / Negotiations/ Data Analytics / Promotional effectiveness and competition analysis
• Sound business agility – demonstrate the flexibility and adaptability in a wide range of situations and the ability to embrace and drive change.
• Excellent communication skills – effective tailored communication across a variety of audiences, in both written & oral English.
• Enterprise thought leadership and perspective on the most critical growth drivers of the business over the long-terml
• Communication and Presentation / Facilitation Skills (verbal & written): Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.