Share this Job

Consumer Insight Manager

Date: May 14, 2022

Location: Shanghai, SH, CN

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.



Consumer Insight Manager  



What makes this a great opportunity?

The main purpose of this role is to support the China growth agenda through improved consumer and market insights. This person will inspire and collaborate with business teams – using insights from formal research and Gemba (‘place where value is created’) understanding - to drive continued positive business change. This person will lead insights work across our portfolio of spirits and RTDs in China


Role Responsibilities

- Understand the alcobev landscape – especially Cognac, Whisky and RTD to identify opportunities and diagnose business challenges
- Develop and lead China insights learnings plans - identify knowledge gaps, develop and execute insights projects to address them
- Identify consumer, category, and competitive trends
- Lead all China insights workstreams – from briefing, executing projects, distilling data to insights, effective cascading to business teams and embedding in planning processes
o Examples of insights projects include consumption and brand health trackers, global segmentations, shopper and touchpoint studies, new launch mix and creative evaluation etc.
- Manage and develop external agency relationships to build internal knowledge
- Improve insights understanding, usage and capabilities of business teams
- Support annual growth planning processes with situation assessments and identification of key brand challenges and barriers
- Manage and share all China insights knowledge with local and global stakeholders
- Leverage the global and regional insights function to enhance insights development for China


Qualifications & Experience

- Self starter – this is a new role
- Experience with varied research methodologies - both qualitative and quantitative - and tools to answer different business questions; flexibility to adopt and learn new ones
- Ability to work with large amounts of information and distill key insights
- Passionate about deeply understanding what’s happening to tell the right data based story
- Great with tools that help i.e. Excel, data visualization, powerpoint or media based story telling
- Clear and structured in thinking and presentation
- Able to work with incomplete data and make educated assumptions and develop hypotheses
- Culturally sensitive and able to work with both local and global stakeholders

Experience and Qualifications:
- Insights professional with 7+ years of experience
- Experience on alcohol and/or beverage categories desirable
- Experience both at research agencies and in-house desirable
- Professional experience and living in China
- Proficient in both Mandarin and English


At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.