Customer Solutions Manager, Control

What makes this a great opportunity?

Job Title: Customer Solution Manager, Control States

Reports to: Director of Customer Solutions, Control States

Region of Role: Control States xPA (remote / home office - location can be in Chicago OR any Eastern / Central Control State which includes VA / AL / MS / OH / NH)

What Makes This a Great Opportunity

• Opportunity to play an integral role in enhancing connectivity between BSI commercial teams and Control States agencies by delivering solution-based recommendations, steeped in robust analytics and Consumer/Shopper Insights to influence strategy, support planogram execution, and enable performance tracking.
• Opportunity to work cross-functionally with Sales, Shopper/Consumer Insights, Finance, Commercial Analytics, and broker partners to ensure Beam Suntory plays an oversized role in our Control States agencies achieving their objectives within Distilled Spirits.
• Opportunity to join world class Distilled Spirits supplier:
  • Global leadership position in Bourbon and Japanese whiskey
  • Recipient of 20+ employer of choice awards
  • 3rd largest Premium Spirits Supplier, globally

Role Responsibilities

• Delivering with excellence against all objectives of a retail category plan, with an emphasis on influence, impact, and thought leadership – inclusive of, but not limited to:
  • Planogram drawing, with an emphasis on insights and financial performance
  • Category and shelf flow, with an emphasis on shopper/consumer insights and trends
  • Assortment and post promotion analytics, with an emphasis on action-based solutions
• Ability to create purposeful and strategic partnerships, aimed at driving a meaningful and quantifiable impact
• Experience in mining data to extract and synthesize information into actionable insights
• Ability to create and deliver impactful presentations, rooted in data insights, to impart strategic guidance
• Highly adaptable, works well in an environment of change
• Ability to lead autonomously in a fast paced and unstructured entrepreneurial environment
• Capacity to manage multiple projects simultaneously

Qualifications

• Bachelor’s degree in business, marketing, or related discipline
• Minimum 4 years’ experience in category management or associated work experience, experience in Category Advisor role an advantage
• Experience working in beverage alcohol industry an advantage
• Strong commercial acumen and knowledge of retail practices and store environments
• Advanced skillset with MS Office, Space Planning Software and data visualization
• Extensive experience with syndicated data, such as NielsenIQ, Circana, Numerator, NABCA ProDiver, or relevant shopper data
• Strong presentation and communication skills, both oral and written
• Ability to travel when needed

Beam Suntory is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, sexual orientation or veteran status.  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.