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Director, Global Consumer Insights -House of Suntory & Courvoisier

Date: Jan 14, 2022

Location: New York, NY, US

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.



Director, Global Consumer Insights -House of Suntory & Courvoisier  


The following position is open in New YorkUnited States.


What makes this a great opportunity?

This individual has the opportunity to be a key part of driving and shaping our business in a highly attractive and growing category.  They will build a strong network across the organization, from insights to marketing to sales, and work closely together with cross-functional counterparts. The role provides the opportunity to make a big impact within a short period of time.


Role Responsibilities

The Director, Global Consumer Insights-House of Suntory & Courvoisier will be responsible for supporting a portfolio of brands for Beam Suntory. The incumbent will report to the VP of Global Insights and will be an individual contributor responsible for identifying, developing and integrating consumer insights throughout the business unit to achieve marketplace success for global House of Suntory & Courvoisier.  This strategic partner will collaborate with the Global Brand House of House of Suntory & Courvoisier to drive consumer-centric decision making in planning and developing the global brands and portfolio strategy.  While having point accountability for custom market research, the incumbent must also draw from a variety of information sources and internal resources to develop insights focusing on local market understanding and cultural connections.  This role will also collaborate closely with regional and market insights partners on foundational and brand insights work for the portfolio.


Qualifications & Experience


  • High degree of intellectual curiosity and creative insight, coupled with a drive for actionable, tangible results
  • Works effectively with a cross functional team, agency and suppliers
  • Able to create a strong support network in suppliers to achieve individual contributor deliverables
  • Highly adaptable, works well in a fast paced, entrepreneurial environment
  • High level of accountability, flexibility and self-direction to work autonomously
  • Excellent written and verbal communication skills; experienced and comfortable communicating with senior-level leaders
  • Manage multiple projects simultaneously and complete projects in a timely manner
  • Successfully influence cross-functional team members and high levels of the organization, even with limited authority
  • Lead qualitative and quantitative custom research projects throughout all stages including design, execution, analysis and recommendation
  • Resourceful and fiscally-minded to leverage previous custom research and other internal resources to inform POV on brand/portfolio strategy and guide business decisions
  • Experience with syndicated sources (e.g. Nielsen, IRI, Panel data, MRI etc.) and ability to generate category or brand insights and to form recommendations
  • Measure brand growth and marketing performance to drive greater effectiveness & efficiency    
  • Strong analytical skills and demonstrated ability to draw conclusions and extract meaningful insights from data (comfort in excel, data visualization, pivot tables, significance testing) 
  • Ensures business decisions are grounded in consumer/shopper understanding and brand building fundamentals



  • Relevant Bachelor’s degree required – Master’s degree a plus
  • Minimum 7-10 years of custom insight/research experience
  • Client-side research experience a must
  • Solid understanding of qualitative, quantitative, and advanced analytic research methodologies and suppliers (including new approaches)
  • Experience leading custom research across a variety of methodologies and business applications
  • Experience with Qualtrics, Toluna, or other DIY platform a plus 


In an effort to ensure the health and safety of our workforce while doing our part to protect those around us, Beam Suntory is requiring proof of full COVID vaccination for US salaried employees in our offices and commercial field roles as a condition of employment, subject to medical/religious exemptions.



At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.