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e-Commerce Manager, International

Date: Aug 14, 2019

Location: Madrid, M, ES

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.


Beam Suntory currently has the following position open in Madrid, Spain.


e-Commerce Manager, International  



Buying Spirits online was until recently an oddity, now however the retail channels are evolving at incredible speed. The e-Commerce Manager is Beam Suntory's next growth hero, the visionary ready to challenge established shopping patterns. Your role: owning and managing the Digital Commerce relationship, from traffic generation to conversion, from e-content ideation to post-activation analysis, from product launch to supply chain optimization, and so forth... Your goal: WIN, WITH the customer, by offering the widest choice of outstanding spirits for every “legitimate” occasion, everywhere, anytime. Making Beam Suntory the #1 Premium Spirits Manufacturer in online VISIBILITY, INNOVATION, SALES and INSIGHTS!


The e-Commerce Manager's mission is to:

  • Act as the ‘business owner’ for assigned e-commerce retailers, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)
  • Lead the incubation of disruptive e-Commerce distribution agreements in the areas of Direct to Consumer, and Online Marketplaces. This includes cross-functional coordination of such projects with Brand Management,  Legal, Controlling, Revenue Management, Finance, Global IT, Supply Chain, Customer Service, and all International Marketing functions.
  • Manage dedicated day-to day retailer relationships with e-commerce retailers such as Amazon. Develop a thorough understanding of the spirits online retail industry, seasonality and business trends/events, and continually monitor competitor/industry developments.
  • Collaborate with retailer team to ensure high quality listings, continuous availability and activation.
  • Prepare joint business planning meetings with retailers and drive joint initiatives to meet/exceed goals.
  • Forecast near and mid-term sales across our large portfolio of brands to ensure availability.
  • Engage with Customer Service to inform buyers about product availability and delivery timings.
  • Collaborate with other functions internally to mutually grow the business with online retailers such as Amazon. Analyze operational metrics and sales KPIs to identify opportunities for revenue growth.
  • Collaborate with Supply Chain to develop optimal fulfillment processes for the customer.
  • Maintain close connection with international e-Commerce teams to share best practices & influence future growth strategy.


This is a great opportunity because...

Beam Suntory just entered an amazing race, sailing bravely through the exciting waves of the digital ocean. In typical Beam Suntory fashion, we just "go for it", Yatte Minahare! We're entrepreneurial, agile, dynamic and friendly, and love having fun on and off the job! We've just sailed through the start line of the e-Commerce race. The journey is long, but strategic turns and cruise tactics need to be defined and refined continuously, make this a fantastic "learn, apply and deliver" opportunity for any ambitious self-starter.


Desired Qualifications

Minimum Qualifications:

  • 6+ work experience, of which 3+ years in retail sales, operations, product or program management, and/or business management/consulting with a proven track record of negotiations and delivering results
  •  Advanced experience with Excel, or other analytical/Business Intelligence tools
  • Highly polished communication skills - speaking, writing, presenting and negotiating
  • A willingness to roll up sleeves to get things done - Ability to think and react in a high-energy, fast-paced environment
  • Professional proficiency in English and ideally German


Preferred Qualifications:

  • Ability to deliver simultaneously and effectively at the strategic, tactical and operational levels.
  • Intrapreneur” mindset: thinking and acting like an entrepreneur, while respecting the sometimes complex cross-functional requirements of a multinational group of companies.
  • Familiarity with retail negotiations, pricing and promotion, inventory management, and product development
  • Experience launching a new country, or working in a start-up or early stage environment where you had to define best practice for your function
  • We privilege Smart/Curious/Versatile characters.


Beam Suntory is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, sexual orientation or veteran status.  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

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