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Jim Beam Urban Stillhouse Ambassador

Date: Aug 12, 2019

Location: Louisville, KY, US

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.


Beam Suntory currently has the following position open in Louisville Kentucky, United States.


Jim Beam Urban Stillhouse Ambassador  



Provide a World Class experience for visitors to the Jim Beam Urban Stillhouse by engaging them in the 7 Generation History of the Beam Family to the steps involved in making the number one selling bourbon in the World. Provide a Best in Class experience for customers participating in our Cocktail experiences.  Will also assist in visitor’s selection and purchase of merchandise from the Jim Beam Urban Stillhouse.  Be an influential factor in their choice of bourbon.   Reinforce the Urban Stillhouse credo of “Come as a Friend.   Leave as Family.”


  • Provide a World Class experience for every Jim Beam Urnan Stillhouse visitor.
  • Engage customers as they learn about Jim Beam products and history to create brand loyalists.
  • Educate customers and visitors on our products and experiences.
  • Display, promote, restock, and monitor inventory levels for reorder.   
  • Accurately account for 7 Generations of Beam family history, Beam heritage, and effectively describe the steps involved in production of the #1 selling bourbon in the world
  • Member of a high energy, motivated diverse team with a mission to deliver a world-class visitor experience.



This is a great opportunity because...

Jim Beam is recognized as a leader in product innovation. It is deeply rooted in family heritage, and has a proven track record as a key player in the explosive bourbon category. This position presents our Ambassadors with the opportunity to be on the front line of consumer engagement. The Ambassador chosen for this role will develop a full understanding of our bourbon products and the bourbon-making process. Our investment in your training will provide you with a strong foundation as you began your career with Beam Suntory. As the face of Jim Beam, the Urban Stillhouse Ambassador creates lifelong ambassadors and represents the core values of Jim Beam.


Desired Qualifications

  • Engaging Personality
  • Creative Thinker
  • Socially at ease with big groups of people
  • Good communication skills, especially verbal
  • Broad cultural knowledge and experience
  • Strong number recognition and analytical skills
  • Previous retail and inventory management experience a plus
  • Prior tour guide experience a plus
  • Bachelor’s Degree preferred.  Five years + experience as a tour guide or retail experience a plus.

Education- Bachelor’s Degree preferred.  Five years + experience as a tour guide or retail experience a plus.

Certifications/Licensure- NA

Years of experience- Preferred: 2+ years in mixology or bartending, 2+ years in the spirits industry, 2+ years in tourism or group facilitation.

Travel %- 0

 Additional qualifications desired:  STAR Certified, Food Service Manager Certification





Beam Suntory is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, sexual orientation or veteran status.  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Nearest Major Market: Louisville