Share this Job

Hospitality Concierge

Date: May 25, 2023

Location: Loretto, KY, US

Company: Beam Suntory

Maker’s Mark a Subsidiary of Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.



Hospitality Concierge  


The following position is open in Loretto KentuckyUnited States. This position will be based at the Maker’s Mark distillery which is approximately 20 miles south of Bardstown, KY


What makes this a great opportunity?

Beam Suntory is Crafting the Spirits that Stir the World.  Rooted in two centuries of family heritage, Beam Suntory has evolved into one of the leading premium spirits companies where each team member is trusted with a legacy.  Maker's Mark exemplifies Suntory's values in staying true to the craft and heritage.  With our greatest assets - our brands and our people are driving growth through impactful marketing, innovation, and entrepreneurial spirit, while staying true to our heritage. Makers Mark is a place where you can come Unleash your Spirit by making an impact each and every day.

This individual will work within the hospitality department at the Maker’s Mark Distillery to help enable the Hospitality Team to deliver world-class experiences and events. They will work in a dynamic and evolving environment processing incoming requests, coordinating available resources, assist with the build out of various recurring and ad-hoc experiences and gather feedback.


Role Responsibilities

  • Process all incoming Hospitality Team requests and determining who to engage for further action.
  • With the Hospitality Management Team, implement processes to ensure timely execution of all VIP and Trade Experiences & Events
  • Generate reports from various platforms and assist in analysis of capacity and resource utilization
  • Assist with the coordination and design of consumer and trade experiences
  • Create and distribute daily agendas for Trade and VIP visitors, answer questions as needed
  • Assist Senior Manager, Star Hill Events and Culinary with planning and organization of consumer and social events
  • Create daily and weekly campus communications, ensuring that department heads are aware of needs well in advance
  • Support Food and Beverage Operations Manager with group dining requests and reservations
  • Be the point of contact for Media and Photography requests & assist with day-of coordination
  • Assist with Trade, Consumer and/or VIP tours and experiences as necessary
  • Help to organize tastings, manage resources, gather materials for various experiences
  • Be a point of contact for day-of events & experiences as needed


Qualifications & Experience

  • Minimum 2 years successful operations or marketing experience in the Spirits industry or similar
  • Strong organizational and problem-solving skills with the ability to prioritize workload and manage multiple tasks
  • Ability to work under pressure, balancing multiple projects in a fast-paced environment
  • Extremely strong communication skills (written and oral)
  • PC application proficiency in the areas of Microsoft Excel, Outlook, PPT and Word
  • Proven self-starter with a track record of driving results




At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.