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Front of House Supervisor

Date: Jul 28, 2022

Location: Loretto, KY, US

Company: Beam Suntory

Maker’s Mark a Subsidiary of Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.



Front of House Supervisor  


The following position is open in Loretto KentuckyUnited States.This position will be based at the distillery which is approximately 20 miles south of Bardstown, KY.


What makes this a great opportunity?

Maker’s Mark is seeking an ambitious, dynamic, and passionate group of restaurant professionals to lead its onsite culinary and restaurant team at Star Hill Provisions.  With a true focus on timely and efficient steps of service, the ideal FOH manager should have a track record and love for service, local sustainability sourced ingredients, and the vision and drive to bring together all these elements to help build and maintain a dedicated, professional staff


Role Responsibilities

  • Set and track week to week scheduling for FOH in 7shifts
  • Maintain a clean and controlled end of day report structure by ensuring open tickets are properly paid and closed out before end of shift
  • Manage day to day sections by server and manage opening and closing side work duties for all FOH employees
  • Respond and help execute pop-up/special requests from VIP clients and Trade groups
  • Maintain open communication with Private Select members of MM distillery team to ensure PS group lunches are executed in a timely and professional manner
  • Participate in Maker’s Mark marketing and outreach programs, which may include appearances, photo-shoots, etc.
  • Source new vendors and products as needed
  • Assume 100% responsibility for the quality of service and be customer facing for any and all customer complaints
  • Attend all scheduled employee meetings and bring suggestions for improvement
  • Execute service for both individuals and groups here at SHP; at Home Place; at Lakeside; and any and all other locations on site as requested
  • Hire, train, and manage FOH team
  • Maintain cleaning systems in the FOH
  • Ensure an “A” rating, or comparable, from the Department of Health and/or Department of Agriculture
  • Be a leader in all aspects of the business
  • Champion Maker’s Mark and Star Hill Provisions
  • Maintain a strong work ethic
  • Build and maintain team morale
  • Support Maker’s Mark corporate goals though other duties as needed 


Qualifications & Experience

  • Must have high-end culinary experience with a focus on purposeful and efficient steps of service
  • Strong communication skills and the ability to work with the executive team and employees under supervision
  • Comfortable with high-level execution
  • Ability to manage and motivate a team
  • ServSafe certified

Required Education and Experience

  • Minimum of three years’ experience in high level culinary establishments
  • At least 1 year in a managerial capacity
  • Department of Health and Mental Hygiene- issued Food Protection Certificate



At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.