Account Executive Off Trade

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Date: Nov 29, 2024

Location: London, LND, GB

Company: Suntory Global Spirits

Suntory Global Spirits is a world leader in premium spirits with beloved iconic brands, rooted in more than 200 years of heritage and craftsmanship. Our values are deep-rooted, and we aspire to live our purpose to ‘Inspire the Brilliance of Life’ in everything we do. Our ambition is to become the World’s Most Admired Premium Spirits Company. We want to be Most Admired not only for our incredible brands, but also for the brilliant experiences we foster, the ways in which we bring people together, the impactful marketing and innovation we deliver, and for the positive impact we have on the world around us. When you’re on our team, you can build a career of personal and professional growth across functions, business units and geographies. At Suntory Global Spirits, our employees work together to Unleash Their Spirit and realize their full potential each and every day.

What makes this a great opportunity?

As Suntory Global Spirits accelerates its global footprint, we are establishing our own commercial business in the UK. As one of the largest, most sophisticated spirits markets in the world, the UK offers significant potential for our portfolio of premium brands. We’re building a world-class team to create a new and exciting business that is rooted in strong foundations, led by our values and long-term commercial ambition.

 

  • Be part of the establishment & set-up of direct route-to-market project to elevate UK market to the next level.
  • Exposure to a wide range of stakeholders, including senior leaders.
  • Opportunity to contribute to driving commercial results and process improvement within a newly set up company.

 

As an Off Trade Account Executive, you will play a key role supporting the building of successful, mutually beneficial relationships with our Off Trade customers. You will utilise your knowledge and experience to ensure our customers needs are met while working in partnership with the Channel Controller Wholesale & Convenience and National Account Manager, Convenience, to help us grow our brands in line with our mission to be the worlds most admired premium spirits company

Role Responsibilities

 

  • Co-own the development of the annual customer plan for wholesale & convenience with your team
  • Support & co-own the customer propositions and overall delivery of customer & brand goals for our key wholesale & convenience customers.
  • Ownership of customer management on day to day queries, issues across all areas of the customer relationship.
  • Build and maintain strong relationships with key customers, serving as the primary point of contact for all wholesale & convenience account-related matters.
  • Collaborate cross-functionally with internal teams, including sales, marketing, and product development, to deliver tailored solutions that meet customer needs.
  • Support the wholesale & convenience NAM & SNAM in regular business reviews with customer to assess performance, address concerns, and identify areas for improvement.
  • Stay informed about industry trends, market developments, and competitor activities to inform strategic decision-making and drive business growth.
  • Administrative tasks (invoice processing, tool maintenance, data maintenance such as prices and conditions in our systems)
  • Preparation of reports and presentations as required
  • Preparation and follow-up of customer visits, correspondence with customers

Qualifications

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  • Previous experience in a similar account management / support role in the FMCG industry.
  • Previous experience in working with wholesale & convenience customers is advantageous

 

Key skills and behaviours

  • Strong understanding of sales principles, negotiation techniques, and business development strategies.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Proficiency in Microsoft Office suite and CRM software.

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.


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