Key Account Manager Prestige

Date: Apr 10, 2024

Location: Gurgaon, HR, IN

Company: Beam Suntory

JOIN OUR BEAM SUNTORY FAMILY!

As a world leader in premium spirits, Beam Suntory inspires the brilliance of life by delivering great consumer experiences through its world-class portfolio of brands. Known for its craftsmanship of premium whiskies, including Jim Beam®, Maker's Mark®, Basil Hayden® and Knob Creek® bourbons; Japanese whiskies, including Yamazaki®, Hakushu®, Hibiki® and Toki™; and leading Scotch brands including Teacher's, Laphroaig® and Bowmore®, Beam Suntory also produces leading IMFL brand Oaksmith in India.

A global company with approximately 6,000 employees in more than 30 countries, one of Beam Suntory's core values is Growing for Good and through its Proof Positive sustainability strategy, the company has committed to ambitious goals and investments to promote environmental sustainability in its operations, ensure the company has a positive impact on the communities where employees live and work, and programs to educate and inform consumers to make the right personal choices about drinking. Headquartered in New York City, Beam Suntory is a subsidiary of Suntory Holdings Limited of Japan. 

For more information on Beam Suntory, its brands, and its commitment to social responsibility, please visit www.beamsuntory.com and www.drinksmart.com

We are looking for people who bring something unique to Beam Suntory – themselves. We value differences, and we appreciate what each of us can contribute. We inspire each other, and challenge ourselves to innovate, improve, advance new ideas and try new things. We create endless opportunities to Unleash Your Spirit every day in a culture that is charged, creative, challenging and fun.

What makes this a great opportunity?

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam has evolved into one of the world's leading premium spirits companies... where each employee is treated like family and trusted with a legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and entrepreneurial spirit. Our new company, Beam Suntory Inc. has now become the World’s #3 premium spirits company with unparalleled expertise in whisky has recently been formed and is now the 3rd Spirits business globally

Mission of Role

To lead the customer execution of Prestige strategy in key cities Delhi/NCR. Be the face of Beam Suntory with our customers delivering outstanding customer service and business solutions for mutual growth.

Role Responsibilities

  • Led initiatives in distribution management, sales development, pricing, and customer management in the “Key Prestige Accounts” for the city, by engaging with the top Luxury Hotels, bars, restaurants, night clubs and prestigious clubs defined as target by Commercial Marketing
  • Achieve monthly targets (sell-in, sell-out and visibility) and distribution of mandated assortment at the point of sales
  • Execute the 6Ps (Product Assortment, Price, Placement, Promotion, Point of Sales Materials and People (advocacy) strategies at the stores aligned with commercial marketing and the execution excellence guidelines.
    • Ensure all agreed deliverables are executed with excellence.
    • Ensure menu listing for all relevant must-have brands for the channel
  • Ensure stocks are prioritized for Prestige Accounts especially those on allocation or those in short supply
  • Respond to the customer’s queries and complaints providing timely solutions  
  • Run the annual joint business proposal’s/Annual calendar closure with top National & Key Regional Customers
  • Negotiate annual memorandum of understanding on Menu Listing/ Events/ Back Bar Displays. Track and correct the plans ensuring the achievement of joint goals.

Role Responsibilities

  • Work with the Commercial Marketing On-Premise team, to continue building the model for long-term partnership with our customers leveraging Beam Suntory’s Prestige Credentials: prestige brands, bespoke experiences/ serve strategy for these imagery accounts
  • Keep a healthy inventory while focusing on store availability and sell-out activities
  • Keep the POS information updated in real time on “sales force” software
  • Securing and tracking the annual budget on monthly basis
  • Liaise with the advocacy team to ensure barman training to build product knowledge and advocacy lead.
  • Visit the customers following the service norm defined for the territory.
  • Working along with Customer Marketing to help translate global toolkits, guidelines, and promotions into relevant activations.
  • Capture market best practices and share them regularly, including competitor activity.
  • Provide pre and post-analysis and KPI’s for all brand activations in Luxury Key accounts & ensuring the evaluation and learning in order to maximize the effectiveness of our trade & business investments (TI & BI). Share results with the team on a regular basis.

Qualifications

  • Articulate and business oriented with experience in Joint business plan, execution at point of sales -bar and liquor store
  • 8+ years’ experience with 5-6 Years as Key Account Manager in in Alcobev or relevant industries (FMCG)
  • Preferable minimum 2-year experience in the on-premise business. Desirable in the Prestige / Luxury category
  • Strong budget management and focused maximization of the investment opportunities
  • Team player with strong communication skills and interpersonal skills with the supporting functions
  • Lives and breath the prestige environment and can convey that vision to our customers
  • Demonstrates high levels of adaptability, and flexibility when faced with ambiguous challenges and the use of new networks and entrepreneurial skills.

WE BELIEVE IN EQUAL OPPORTUNITIES

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.

We welcome applications from all members of society irrespective of age, gender identity, disability, sexual orientation, race, religion, or belief. All recruitment and hiring decisions are based on an applicant's skills and experience.  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions. Please contact us if you require assistance.

In 2023, Beam Suntory earned a top score in Human Rights Campaign Foundation’s 2023-2024 Corporate Equality Index and was a recipient of the Equality 100 Award: Leader in LGBTQ+ Workplace Inclusion.