Quality Manager

What makes this a great opportunity?

This is a great opportunity for an individual to work within the Scotch whisky industry:

• To fully lead Luxury & Technical Quality in Springburn, including incoming inspections, luxury dry goods, luxury finished goods, technical supplier specifications and supplier audit / development.
• To fully support and follow the Company's Integrated Management System to meet the needs of our external compliance requirements.
• Full autonomy to manage and continually improve all Luxury & Technical Quality processes.
• To ensure “Best In Class”, compared to other Beam Suntory sites

Role Responsibilities

• To fully lead Luxury & Technical Quality in Springburn, including incoming inspections, luxury dry goods, luxury finished goods, technical supplier specifications and supplier audit / development.
• To fully support and follow the Company's Integrated Management System to meet the needs of our external compliance requirements.
• Full autonomy to manage and continually improve all Luxury & Technical Quality processes.
• To ensure “Best In Class”, compared to other Beam Suntory sites
• Responsible for overall quality of the end-to-end luxury manufacturing and supplier development processes in the Springburn plant.
• Ensure effective execution of quality assurance process are followed and updated on an ongoing basis on site and at suppliers
• Effectively manage food safety risks, support internal department to fully adhere to current practices
• Ensure quality issues both internal and external are dealt with in a timely manner, thereby protecting and improving brand image.
• Ensure Ouality actions, Non-conformances, Supplier Non-Conformances, Complaints, are on track to agreed targets.
• Promotes Continuous Improvement in all areas of the business, showing a proactive approach.
• Ensure Right First-Time measurement is in place and in control along with Supplier RFT
• Ensure use of data is established to drive the next improvement and can be presented.
• Ensures compliance with all relevant legislation, policies and procedures by supporting in auditing systems and procedures.
• Sharing and adoption of learning from other facilities (internal and external benchmarking, etc.).
• Fully support any change in process or product, this includes New Product Development

Role Responsibilities (Cont.)

• Maintain the success of the overall plant operation by empowering employees to meet the safety, quality, and production requirements.
• Works with NPD as part of core teams for product refreshes and new product introduction
• Works with Procurement as part of a core team on assessing new suppliers through auditing of suppliers premises and practices
• Works with engineering in supporting new equipment and line efficiency projects without compromising quality
• Lead the Inspection Team to assess all incoming luxury components.
• Lead the inspection team to assess risk based incoming inspections of standard products.
• Support and cover for the Operational Quality Manager.
• Manage / investigate all luxury supplier defects and luxury customer complaints.
• Deputise for Quality Director in their absence.

Qualifications

• Minimum of five (5) years' experience in a Quality Management role or equivalent
• Previous experience of a Quality Manager role in the bottled spirits business is preferred.
• Green Belt and working knowledge of TRACC desirable
• Technical working knowledge of glass, cardboard, label manufacturing techniques (ISO 22000 or BRC standards).
• HACCP level 3 trained preferred
• Experience in successfully leading a HACCP Team
• Strong communication and interpersonal skills, with ability to build strong relationships cross functionally.
• Strong experience in supplier management
• Demonstrable project management skills and auditing experience.
• Proven knowledge of Quality and Integrated Management systems.
• Experience of progressing Quality & Food Safety Culture, through on site Quality leadership
• Extended experience executing continuous improvement initiatives in manufacturing or industrial environments
• Excellent communication skills both Oral and Written