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Legacy Ambassador, James B. Beam Distilling Co.

Date: May 13, 2022

Location: Clermont, KY, US

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

 

 

Legacy Ambassador, James B. Beam Distilling Co.  

 

The following position is open in Clermont KentuckyUnited States.


 

What makes this a great opportunity?

Lead the James B. Beam education and onsite experiences for industry partners and VIPs from across the globe.  In this role, you will promote and be a leading influencer for our portfolio of brands, including Jim Beam, Knob Creek, Basil Hayden, Booker's, Baker's Little Book, Legent and more.  You'll work alongside the Experiential and Education Manager to deepen your bourbon knowledge and have the opportunity to connect with our Master Distiller and 8th Generation Distiller on the Beam family legacy.

 

Are you ready to work as part of a dynamic team leading experiential programming on the Bourbon Trail?

  • Are you a natural host, with hospitality running through your veins?
  • Passionate and knowledgeable about whiskey and KY bourbon? 
  • A big fan of all the details, checklists, and one of those people that keeps your inbox at 0?
  • A solid communicator?
  • Cool and calm under pressure and last-minute changes?
  • Then we have the job for you!

 

Role Responsibilities

  • Coordinate, book and lead Trade, VIP, Thief your Own and Single Barrel program experiences at James B. Beam Distilling Co.
  • Serve as Onsite Host and Bourbon Educator for elevated experiences offering exceptional support to each and every guest.
  • Personify our brands to our most important partners and guests through rich storytelling, compelling education, and outstanding customer service.
  • Serve as the conduit between production and hospitality, ensuring appropriate processes, guidelines and considerations are communicated and applied.
  • Leads designated VIP tours conducted within and outside of normal hours of operation.
  • Account facing expert for all James B. Beam Distilling Co. Single Barrel programs: scheduling selection visits within the ordering system, hosting selections and acting to provide consultation on single barrel production and programs as needed.
  • Single point of contact for Thief your Own and Single Barrel, you will ensure all boxes are checked in the multi-step process of selecting, processing, bottling and purchasing.
  • Coordinate and communicate scheduling cross functionally including the consumer, American Outpost, Kitchen Table, Department schedules (tours, warehousing, bottling, lab, etc), and transportation
  • On-site commitment to highly flexible, high-touch experience
    • Ensuring any last-minute changes / late arrivals don’t interfere with experience
    • Weather-dependent experiences and plans / pivots
    • Supporting any special needs: dietary, mobility, language, etc
  • Field Incoming Inquiries (distillery, website, word of mouth, etc.) and answer all inquiries regarding timing, pricing, quantity, etc.
  • Exhibit expertise and detailed knowledge on crafting cocktails with products in the Beam Suntory Whiskey portfolio as well as ingredients, proper bar tools, mixology trends, etc.
  • Work side by side with the American Outpost Team

 

Qualifications & Experience

  • Bachelor’s degree with 3 years experience, or 5 years related on the job experience
  • Tourism and/or Food & Beverage experience
  • Enthusiastic and magnetic personality
  • This role requires a full understanding of all our American whiskey products
  • Demonstrated knowledge of the distillation processes, maturation procedures and a complete understanding of the entire process of making and aging bourbon.
  • SAP experience required
  • Experience leading guided tasting experiences. 
  • Strong presentation and storytelling skills with ability to entertain while educating
  • Highly organized and able to manage multiple tasks at one time
  • Extreme timeliness, with pro-active timeline management skills with flexibility and nimbleness to manage multiple projects, timelines and communications.
  • Self-starter, innovative, visionary
  • Excellent communication skills and upwards communication
  • Team oriented
  • Works well independently and with little supervision
  • Willing to work some weekends, holidays and evenings.
  • General office equipment knowledge
  • External whiskey certifications (Stave & Thief, CSS, WSET, etc.)
  • Must have or acquire State ServSafe Permit and be TIPS trained to serve alcohol at events and maintain certification.

 

 

 

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.


Nearest Major Market: Louisville