Manager, MDC Operations - Digital Enablement & Product Owner

What makes this a great opportunity?

• Leadership in digitally-enabling internal workstream operations and tools in Planning, Performance Management, PDCA (Plan, Do, Check, Act) & Communication processes – driving adoption and enabling Gemba and PDCA org culture.
• Play a critical role in the Business Transformation program, ensuring functional workstreams are embedded in the operations of the business, to drive stakeholder adoption of processes and the tech that enables them.
• Own and manage digital enablement tools and processes as products, ensuring continuous improvement and alignment with business goals.

Role Responsibilities

• Lead the implementation and adoption of new tools to improve Performance Management and PDCA cycles (i.e. PDCA dashboards), in partnership with Digital & Technology (D&T) and Insights teams.
• Provide a strategy for cohesive internal content and deployment across tech platforms (i.e. Gemba App, Salesforce Retail Automation, Connect, The Bridge) and lead execution of content refresh with Brand and Market Development & Commercialization (MDC) Teams.
• Play a critical role in the development and implementation of the Salesforce Retail Automation (SRA) Tool, in partnership w/D&T, Change Management & Vendor partner.
• Provide input that drives future enhancements and adoption of the Gemba app, enabling insights into action.
• Partner with Change Management team on implementation of Business Transformation action plans.
• Partnership with Commercial Capabilities to ensure digital enablement embedded in capabilities programming like Sales Mastery, in partnership with D&T.
• In partnership with D&T (Digital and Technology) Team, act as the product owner for digital enablement tools, defining product vision, strategy, and roadmap.
  • Gather and prioritize product requirements, working closely with stakeholders to ensure alignment with business objectives.
  • Monitor and analyze product performance, making data-driven decisions to enhance user experience, drive adoption and realize value.
• Strong collaboration with Brand, Sales, MDC, D&T and Founders Institute teams to drive simplification and agility within the Ops digital enablement space.
• Explore new digital enablement opportunities that may contribute to the overall success and growth of the US business as well as support MDC Operations strategic initiatives, as they arise.

Qualifications

• 5+ years of cross-functional experience in sales and marketing
• Alc Bev experience mandatory, including strong understanding of the 3-tier system and Alc Bev sales
• Comfortability with digital/technical language and formal project management processes
• Experience in digital product management, including defining product vision, strategy, roadmap and improvements
• Strength in both strategic-thought leadership and execution
• Strong communication and collaboration skills to engage with cross-functional teams and stakeholders
• Ability to analyze and synthesize insights to identify actionable opportunities

Salary Range - The salary range for this role based in Chicago is $105,000 to $120,000 along with an annual bonus, 401K match, profit sharing, and medical and wellness benefits. The salary range is commensurate with the candidate’s location, experience, and skillset.