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Director IT - Digital Marketing & eCommerce

Date: Nov 10, 2020

Location: Chicago, IL, US

Company: Beam Suntory

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.



Director IT - Digital Marketing & eCommerce  


The following position is is open in IllinoisUnited States.


What makes this a great opportunity?

Join a diverse, talented, and growing team. This position will drive the company’s global Digital Marketing and eCommerce technology initiatives by taking a leadership role in planning projects, allocation of resources, coordinating with the Enterprise Architecture and Digital Technologies teams to plan and execute the projects. Think Big and focus on the consumer.  Provide direction and best approach to translate business requirements into technical requirements, researching and recommending technical solutions, while delivering products that meet digital objectives. This role is aligned to supporting the Digital Marketing, Brand managers and eCommerce team globally. This role will ensure that the teams are delivering projects using the agile method, including training key stakeholders to operate using the same method. Daily stands up, cross functional collaboration and driving towards a common goal.

  • Shaping the future on how we engage with our consumers
  • Beam Suntory is a leader in the spirits industry with a track record of profitability and growth
  • Global opportunity to help shape the Marketing & eCommerce Technology initiatives vision into action.
  • Growth potential beyond this role


Role Responsibilities

  • Learning ability and adaptability is key
  • Lead a team to deliver against the Digital Marketing and eCommerce roadmap. Delivering projects through an agile methodology, working closely with various internal and external stakeholders to establish project plans, risk management plans, project milestones and deliverables using agile framework and principles. 
  • Work closely with the business users to obtain and document all the user stories/business requirements, identify areas for digitalization, and then assist in prioritizing delivery of solutions
  • Focus on delivering from the perspective of the consumer, while following BSI’s core principles, policies and procedures.
  • Drive delivery of solutions leveraging offshore team (close coordination needed with global architect and offshore teams).
  • Drive the adoption and rollout of agile design including continuous integration and release management.
  • Ensure teams are managing the solutions backlog and inventory, continuously reprioritizing as necessary. Provide guidance and direction to ensure effective and continuous delivery with excellence. Drive consistency of delivery across geographies and services while ensuring the delivery is within our technology stack.
  • Effectively manage program governance, including project methodology, financial management, testing, deployment and change management.  Working with cross functional team in IT and with the stakeholders to plan and execute effectively.



  • Experience driving multiple complex technology/business initiatives across various domains and markets. Superior ability to work with business and technology stakeholders across all levels internally and externally.
  • Strong project management & communication skills.  Proven experience in planning, risk management, problem resolution.
  • Superb written and verbal skills, including the ability to communicate between technical and non-technical contributors and between the project team and senior leadership
  • Entrepreneur: Drive innovative opportunities with his/her business partners to enable education, awareness & engagement for advancing our Marketing vision into action through digital (social, mobile, analytics, cloud, eCommerce and collaboration) capabilities and tools. 
  • Identify business needs, problems or opportunities, define the nature of the solution that meets the need and justify the investment necessary to deliver the solution
  • Relationship Management / IT partner: Play a key role in collaborating with and influencing key stakeholders – including senior leaders and executives. Participates in Global Marketing IT roadmap/capabilities/solutions/project portfolio. Facilitate communication between organizations in aligning the needs of the business with capabilities delivered by IT
  • Solution Delivery: Works closely with IT delivery teams including 3rd party partners to deliver solutions per the requirements. May serves as the liaison between the business units, technology teams and support teams
  • Quality: Coordinate testing and quality deployment with the QA teams to ensure quality products are deployed to production.
  • Security & Compliance: Apply security/legal/compliance requirements to all of our products and projects we deploy, follow security legal and data protection privacy policies.
  • Governance: Manage the team to ensure that IT PMO governance standards are followed.
  • Architectural design: Follow BSI technology stack standards
  • Perform other work-related duties


Qualifications & Experience

Experience & Qualifications

  • At least 10 years of experience in Global technology implementations; last 2-3 years in the Digital Technology Transformation Domain (cloud, analytics, mobile, web, social, ecommerce) role
  • Experience supporting cross-functional teams and multiple stakeholders to ensure efficient and timely delivery of -solutions.
  • Experience working with offshore engineering teams required (India specifically)
  • Experience in working with digital projects using an agile project management framework
  • BA/BS degree or equivalent.
  • PMP & Agile certification is desired. 
  • 3-4 years supporting customer (B2B)/consumer (B2C) facing technology programs
  • Must have demonstrated experience in at least 3 of the following areas: Web Content Management, Digital Marketing (Web, Social, Local & Mobile), Marketing Cloud (Salesforce Marketing Cloud preferred), Digital Asset Management, Product Information Management, Event Management, eCommerce and Marketing Insights/Analytics, SEO technologies.
  • Experience with Salesforce Marketing Cloud, Drupal, Magento, and other applications that support the consumer experience.
  • Leading a cross-functional IT team and projects; Ability to build relationships and trust with a variety of business partners quickly; excellent verbal and written communication skills; capacity to multi-task and provide effective follow up; sense of urgency to drive results and deadlines in a dynamic and changing environment.
  • Experience with Agile methodologies, including user story creation, backlog prioritization, coordination with scrum teams and UAT is required.
  • Domestic and international travel may be required



At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.

Nearest Major Market: Chicago