Key Account Manager Prestige - Berlin

What makes this a great opportunity?

Suntory Global Spirits is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Suntory Global Spirits has evolved into the world's third largest leading premium spirits’ company ... where each employee is treated like family and trusted with legacy. With our greatest

assets - our premium & prestige spirits and our people - we're driving growth through impactful marketing, innovation, and an entrepreneurial spirit.

Mission of Role

To lead the customer execution of the prestige Strategy in the key city of Berlin. Be the face of Suntory Global Spirits with our customers delivering outstanding customer service and business solutions for mutual growth.

This role is going to be based in Berlin, Germany. 

Role Responsibilities

As a Key Account Manager for prestige brands, your role revolves around managing key client relationships and driving sales growth within the luxury universe (e.g. 5*Hotels, Michelin Star Restaurants, high end Bars, B2B partners like Aston Martin and High Net Worth individuals)

• Cultivate and maintain strong relationships with key high net worth clients, luxury retailers, prestige B2C partners, 5*Hotels, Michelin Star restaurants, high end bars to understand their needs and ensure satisfaction.

• Execute prestige strategies to achieve sales targets and increase revenue within the assigned key accounts and strategic partners while working collaborating cross-functionally with other internal teams.

• Negotiate contracts and agreements with key clients to secure business and maximize profitability.

• Create strategic account plans outlining objectives, tactics, and timelines to achieve sales and growth targets and achieve monthly targets (sell-in, sell-out and visibility) and distribution of mandated assortment at the point of sales

• Develop and manage budgets, forecasts, and sales projections for assigned key accounts to meet financial targets.

• Monitor market trends, competitor activities, and consumer preferences to identify opportunities and develop effective sales strategies.

• Address and resolve any issues or concerns raised by key clients to maintain positive relationships and ensure customer satisfaction.

• Stay updated on industry trends, regulations, and best practices within the prestige brands sec tor to remain competitive and innovative.

• Travel to meet with key clients, attend industry events, and visit retail locations as needed to support key account initiatives and build relationships.

• Execute the 6Ps (Product Assortment, Price, Placement, Promotion, Point of Sales Materials and People (advocacy) strategies at the key customers aligned with customer marketing and the execution excellence guidelines

• Provide pre and post-analysis and KPI’s for all brand activations in Prestige Key accounts & ensuring the evaluation and learning within the team

Qualifications

•    3-5 years of experience in sales account management, or business development, preferably within the luxury goods or prestige brands sector.
•    A strong understanding of the prestige market landscape, including key competitors, market trends, and consumer preferences.
•    Demonstrated success in managing prestige key accounts, meeting sales targets, and driving revenue growth.
•    Exceptional interpersonal and communication skills to establish and maintain relationships with key clients, retailers, and B2B/ B2C partners.
•    Ability to negotiate effectively with clients to secure favorable terms and agreements that align with company objectives.
•    Strong analytical skills to assess market data, identify opportunities, and develop strategic plans to maximize sales and profitability.
•    Capacity to develop and execute strategic account plans that align with overall company goals and objectives.
•    Ability to collaborate effectively with own and cross-functional teams such as marketing, product development, and supply chain to ensure alignment and support for key account initiatives.
•    A customer-centric approach with a focus on understanding client needs and providing tailored solutions and support.
•    A bachelor’s degree in business administration, marketing, or a related field 
•    Lives and breathes the prestige environment and can convey that vision to our customers 
•    Fluent in spoken and written German and English